Privacy Policy

1. Who we are

Zentric Media is a creative studio based in Johannesburg, South Africa, offering website design, social media content, SEO, and AI automation services. For anything related to this policy, contact us at jordan@zentricmedia.com or +27 64 536 1702.

2. What we collect

When you use our contact or onboarding forms, we collect the information you choose to give us: your name, business name, email address, phone number, and details about your project (services needed, budget, timeline, goals, and links to your existing website or social profiles).

We do not collect payment information through this website.

3. How we use it

We use your information for one purpose: to respond to your enquiry and, if you become a client, to deliver the services you've asked for. Form submissions are delivered to us by email via EmailJS, a third-party email delivery service.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How long we keep it

We keep enquiry emails for as long as reasonably needed to serve you and maintain our business records. If you'd like your information deleted, email us and we'll remove it.

5. Your rights (POPIA)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you, ask us to correct or delete it, and object to its processing. To exercise any of these rights, email jordan@zentricmedia.com.

6. Cookies & analytics

This website does not use advertising or tracking cookies. If we add analytics in future, this policy will be updated to reflect it.

7. Changes to this policy

If we update this policy, the new version will be posted on this page with an updated date below.